Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to robertsilva.com and Silva Real Estate Group and governs data collection usage. For the purposes of this Privacy Policy, Unless otherwise noted, all references to a Silva Real Estate Group include robertsilva.com and SREG. 

 

The SREG website is a real estate advertising site. By using the SREG website, you consent to the data practices described in the statement.

 

Collection Of Your Personal Information

In order to better provide you with products and services offered on our site, SREG May collect personally identifiable information, such as your:

  • First and last name

  • Mailing address

  • Email address

  • Phone number

  • Employer

  • Job title

 

If you purchase SREG's products and services, we collected billing and credit card information. This information is used to complete the purchase transaction

 

 we do not collect any personal information about you unless you voluntarily provided to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) registering for an account on our site; (b)  entering a sweepstakes or contests sponsored by us or one of our partners; (c)  submitting your credit card or other payment information when ordering and purchasing products and services on our site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also May gather additional personal or non-personal information in the future.


 

Use Of Your Personal Information

 

SREG collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

SREG may also use your personally identifiable information to inform you of other products or services available from SREG and its affiliates.

 

Sharing Information With Third-parties

SREG does not sell, rent, or lease its customer lists to third parties.

 

SREG  may share data with trusted partners to help perform statistical analysis,  send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SREG, and they are required to maintain the confidentiality of your information

 

SREG made disclose your personal information without notice if required to do so by law or in the good faith belief that such action is necessary to: (a)  conform to the edicts of the law or comply with legal process served on SREG or the site; (b)  protect and defend the right or property of SREG; and/or (c)  act under exigent circumstances to protect the personal safety of users of SREG, or the public.

 

Tracking User Behavior

SREG may keep track of the websites and pages our users visit within SREG, in order to determine what SREG services are the most popular. This data is used to deliver customized content and advertising within SREG to customers whose behavior indicates that they are interested in a particular subject area

 

Heat mapping to track clicks

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by SREG. This information will include:  your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the SREG website.

 

 Links

 This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and read the Privacy statements of any other side that collects personally identifiable information,

 

Security Of Your Personal Information

 SREG secures your personal information from unauthorized access, use, or disclosure. SREG uses the following methods for this purpose:

 

  • SSL protocol

 

When personal information ( such as a credit card number)  is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) Protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can't be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a)  there are security and privacy limitations inherent to the internet which are beyond our control; and (b)  security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

 

 Right To Deletion

Subject to certain exceptions set Out Below, on receipt of a verifiable request from you, we will:

 

  •  Delete your personal information from our records; and

  • Direct any service providers to delete your personal information from their records.

 

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

 

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written  warranty or product recall conducted in accordance with federal law, provide a good service request by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

  • Detect security incidents, protect  against malicious, deceptive, fraudulent, or illegal activity; or prosecuted those responsible for that activity;

  • Debug to identify and repair errors that impair existing intended functionality;

  • Exercise Free Speech, then surely the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.;

  • Comply with the California Electronic Communications Privacy  Act;

  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when are deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

 

Children Under Thirteen

 SREG does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen you must ask your parent or guardian for permission to use this website.


 

Email Communications

 from time to time, SREG may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmation, surveys, and / or other General Communication. In order to improve our services, we may receive a notification when you open an email from SREG or click on a link therein.

 

If you would like to stop receiving marketing material or promotional Communications via email from SREG, you may opt-out of such communications by clicking unsubscribe.

 

Changes To This Statement

SREG reserves the right to change this privacy policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site and/or by updating any privacy information on this page. Your continued use of this site and/or service is available through this site after such modifications will constitute your: (a) acknowledgment of the privacy policy; (b)  agreement to abide and be bound by that policy.

 

Contact Information

SREG welcomes your questions or comments regarding this statement of privacy. If you believe that SREG has not adhered to the statement, please contact SREG at:

 

Silva Real Estate Group 

 5451 Hartwick St.

 Los Angeles, CA 90041

 

Email Address:

ras@robertsilva.com

 

Telephone Number

(323) 597-5254

 

Effective as of August 1, 2020

OFFICE (323) 597-5252 / FAX (323) 370 6797

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©2020 BY ROBERT E. SILVA 

DRE# 02098888 / NMLS # 1644336